We are still open and shipping as quickly as possible, however due to the current pandemic and social distancing measures in our warehouse/offices orders are experiencing delays due to overwhelming demand. We are hoping to have all orders shipped within 5 working days of them being placed. Please do not contact us within this time frame unless you need to cancel or amend an order - Our phone lines and emails are exceptionally busy resulting in slower order processing times. Please also be aware there are small delays in the courier network. All customers will receive an email once their order has been shipped. Please stay safe - we will get you riding asap :-)

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Payment Methods

Ways to Pay Online

We accept both:

  • Credit/Debit card
  • PayPal
  • As methods of online payment.

    When we take payment

    Once you have placed your order and have submitted your details we will request authorisation from your bank and release payment if authorisation is given.
    Please Note: www.cyclestore.co.uk does NOT store any of your personal financial details, All of our transactions are handled by third party, secure payment gateways

    Reducing the risk of authorisation being refused by your card issuer:

    • Make sure you have entered the correct details and match those registered to your account.
    • Ensure that the card that you are using is registered to the billing address
    • If you are placing an order that is high in value, you may consider informing your bank before placing the order
    • make sure that the card you are using has not exceeded the expiry date

    Paying By Credit Card

    If you choose to pay by credit card you will be sent to our secure payment form where you are able to enter your card details. Once you have submitted your details we will request payment authorisation from your bank and then release payment once this is obtained.

    Paying By PayPal

    If you choose to pay by PayPal you will be redirected to PayPal's website to complete your transaction. Once you have submitted your PayPal details, Payment will be released after authorisation has been given.

    Using a Voucher

    We have vouchers available for purchase between £5 to £250, If you decide to pay using a voucher you will be given a prompt to do so before you choose your payment method. The full value of the voucher will be deducted from the total order value before any payment is taken.

    Purchase A Voucher >>

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